Cookmaster By Masterbuilt

jallen4543

Newbie

Original poster

Feb 12, 2013

9

10

Brandon, MS

• Feb 12, 2013

• #1

Hello All,

New to the forum here and also proud new owner of my first smoker. It is a Cookmaster by Masterbuilt. I think its a pretty good starter model. Smoked my first butt (an 8 pounder) this weekend and it turned out great thanks to reading all the threads on this forum.

I have a small problem though, we had a freak storm today while at work and my smoker blew over. It somehow warped the door. It will not seal when shut now and has 1 inch gaps at the top and bottom. I've tried to bend it back but it isn't working. Is there any kind of gasket or any tricks to get this corrected??

 

smoking b

Smoking Guru

OTBS Member

Sep 20, 2012

5,095

486

Middle of Nowhere, South Central PA

• Feb 12, 2013

• #2

Can you post pics so we can see what's going on?

 

chef jimmyj

Gone but not forgotten. RIP

OTBS Member

SMF Premier Member

★ Lifetime Premier ★

May 12, 2011

22,172

7,150

• Feb 13, 2013

• #3

J, contact Masterbuilt Customer Service. They are pretty good about helping with problems. If they don't out right replace the door under warranty you can always purchase a replacement...JJ

 

jallen4543

Newbie

Original poster

Thread starter

Feb 12, 2013

9

10

Brandon, MS

• Feb 13, 2013

• #4

Thanks folks! I wasnt able to upload any photos as I originally intended. I will however contact Masterbuilt. Thanks

 

kathrynn

Legendary Pitmaster

OTBS Member

Jun 13, 2012

9,442

121

Madison, AL

• Feb 13, 2013

• #5

Use the mobile setting for SMF on your phones...Ipads etc.  It will make loading your pictures much easier.

 

jallen4543

Newbie

Original poster

Thread starter

Feb 12, 2013

9

10

Brandon, MS

• Feb 13, 2013

• #6

Just got off the phone with Masterbuilt Customer Service. Warranty still good on my unit and they are shipping me a new door at no charge!!

Looking forward to showing off some of my smoking sessions soon. Thanks again