Howdy Gang.
I picked up my trailmaster over 3 weeks ago from Home Depot, I got the this unit because my brother has one and it works awsome, the one i got dose not work well at all.
My brothers has no mods, and has no door leaks at all (he also got his from home depot) I could work his trailmaster temps from low to high and high to low without a problem. smoke runs on his smoker are great.
The Trailmaster I have has major Door leaks (fire door and smoker door) I have a hard time getting smoker chamber Hot I think because fire door leaks out to much heat and that the smoker door is doing the same.
I found this site and after poking around i found the mod section for this smoker, this is what i have done so far:
Sealed the smoker box to chamber with fire place cement, Added Stack extension, Added 2 grate gauges.
Now i can see my temp difference, my brothers smoker is almost perfect all acroos the grates and with a oven thermo, in the back of his all the temps are almost perfect. 250*.
Now my smoker I still cant get up to 300* using the same methods. and cant hold long smoke runs, even with a fire box basket, looses fuel to fast.
Ok - I contacted Brinkmann by phone and left a message to be called back, well the guy that called me back asked me where i baught my unit and i told him H.D. he put me on hold then came back and told me thay all have these problems, so I hung up and sent a email. after 7 days i got a return email asking for a copy of my recipet and they would send me new doors and a termostat. well, i got a new smoker door that dosnt fit, and a thermostat. no fire box door. i sent a reply email back to brinkmann and havnt heard from them in 7 days.
I do belive that the barrell parts of my unit are not round. I am very upset, the time and money i have put into this unit tells me that I could have baught a better more expensive unit and would be happy and fat plus enjoying my smokes a lot more.
I just sent another email to brinkmann and the CSR that was handling my email. I also went to Home depot and there are no more trailmasters left, one employee told me thay will not have anymore.
Now As i sit here waiting 24 hours waiting for the 600* Automotive RTV to dry (doors), im pissed that i am past my 14 day return from Home depot only because the big box company that made it stalled me from returning it for a full out cash refund!
I do have pictures and videos, i also have copys of emails if you would like to see.
What would you do?
Tom
I picked up my trailmaster over 3 weeks ago from Home Depot, I got the this unit because my brother has one and it works awsome, the one i got dose not work well at all.
My brothers has no mods, and has no door leaks at all (he also got his from home depot) I could work his trailmaster temps from low to high and high to low without a problem. smoke runs on his smoker are great.
The Trailmaster I have has major Door leaks (fire door and smoker door) I have a hard time getting smoker chamber Hot I think because fire door leaks out to much heat and that the smoker door is doing the same.
I found this site and after poking around i found the mod section for this smoker, this is what i have done so far:
Sealed the smoker box to chamber with fire place cement, Added Stack extension, Added 2 grate gauges.
Now i can see my temp difference, my brothers smoker is almost perfect all acroos the grates and with a oven thermo, in the back of his all the temps are almost perfect. 250*.
Now my smoker I still cant get up to 300* using the same methods. and cant hold long smoke runs, even with a fire box basket, looses fuel to fast.
Ok - I contacted Brinkmann by phone and left a message to be called back, well the guy that called me back asked me where i baught my unit and i told him H.D. he put me on hold then came back and told me thay all have these problems, so I hung up and sent a email. after 7 days i got a return email asking for a copy of my recipet and they would send me new doors and a termostat. well, i got a new smoker door that dosnt fit, and a thermostat. no fire box door. i sent a reply email back to brinkmann and havnt heard from them in 7 days.
I do belive that the barrell parts of my unit are not round. I am very upset, the time and money i have put into this unit tells me that I could have baught a better more expensive unit and would be happy and fat plus enjoying my smokes a lot more.
I just sent another email to brinkmann and the CSR that was handling my email. I also went to Home depot and there are no more trailmasters left, one employee told me thay will not have anymore.
Now As i sit here waiting 24 hours waiting for the 600* Automotive RTV to dry (doors), im pissed that i am past my 14 day return from Home depot only because the big box company that made it stalled me from returning it for a full out cash refund!
I do have pictures and videos, i also have copys of emails if you would like to see.
What would you do?
Tom
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