hi all, as some of you no i have been having a lot of trouble with my masterbuilt propane,smoker i have been in contact via email with customer service . first they sent me a regulator then they sent me a door i put a seal on the door now they say i have a burner on the way.i had an idea and thought i would call them and discuss this idea i had and to my surprise they told me that there propane smokers arn't designed to go that low 225. they told me 250 to 300, they said they had a customer in arizona that could not get lower than 325 in the sun.is it me or does this defeet the purpose. if any body no;s of any way to resolve this issue please let me no, mine seems to settle in at about 270-280. thanks for any help.