My mes turns out great food, but not as trouble free as it should. Since I got it 2 1/2 months ago it's never been close on temp. When it's empty I can preheat it to 275 on the control panel, but it's really only 250-255 according to my Maverick (checked in boiling water). Once I put food in, to keep it at 225, I have to set the control panel anywhere from 235-270. Also the recovery time is awful. With a pork butt and a couple potatoes in, it can take close to an hour to get back up to temp. Usually not without me turning the control panel up another 10+ degrees. Outside temp doesn't seem to have much effect. My mes is in the back of my garage away from any drafts.
I called customer service right after I got it, & they said they would send out a new control panel as soon as they came back into stock (which should be later this month). I called again yesterday just to check & they said they're not in stock yet, but they sent out an older model control panel for me to trouble shoot with in the mean time. It should be here this weekend and I'll be giving it a try to see if it helps. Just wanted to see what everyone here thinks. Does this sound like a control panel problem?