Originally Posted by fpnmf
Man I know that drill.
Glad you aren't taking personal.
Have a great day!!
Yeah, things were going pretty well for a long time, then, the provider went through a corporate take-over a year or two ago, and customer service went down the tubes. They just seem to have way too much on their plates to handle it all, from the the way things have changed so drastically.
I'm just glad to finally be back on-line...no phones or internet sux, especially when the bills are paid, and you know you're in the right.
Originally Posted by TJohnson
I've got Verizon, and a DROID
Downloaded an app the allows my DROID to be a "Free Hot Spot"
Verizon has UNLIMITED Data
Check them out
Todd, our plan (I won't mention the provider's name...don't want to bash them publicly) includes unlimited internet, long distance, and currently unlimited text on most of our phones except mine and maybe one other (I don't text much, so save a couple bucks not having unlimited test for me)...pretty much the works, though, for 5 phones, plus the card (which we could do without using a blackberry for a modem). If they could only keep our account records straight...man, it's gotten downright frustrating for the past year.
Originally Posted by NWDave
Makes me glad I'm technologically challenged when it comes to them new fangled things. My adult children snicker when I ask "how do I" on the cell phone. That's all right, their next smoked offering from me might be burnt if they don't knock it off.
The blackberry or other internet phones are nice if you're on the go alot like me, but they do require a learning curve like anything else, and a bit of extra cash for the service. Also, for an internet modem, they're about like dial-up for speed, so you have to be patient, but we can run several computers at the same time with a data cable for each unit and have separate connections.
I like being able to email or check SMF posts now and then when I'm not driving...sure can make my long days at work more enjoyable when I can stay connected. Man, I think I was about to go stir crazy a couple days ago already...5 days with no communications was a bit of a stretch for me.
That does sound like a surprise dinner would get your kid's attention...a botched up grilled meat that was supposed to be smoked, instead? LOL!!!!
Originally Posted by rbranstner
I work for a internet/phone provider and I am use to dealing with people who don't pay their bills. It gets really frustrating when they don't pay their bills for months and they expect service. For those instances I have no sympathy for people but when people pay their bills and they have to deal with companies to try and get their stuff working I totally understand how people get pissed off. I would be to.
Oh, yeah, I hear ya on the deliinquent customers. You can't blame a company for not giving away their services...they do have a board of directors to answer to, and are held accountable for how they conduct business. In our situation, if you forget the billing due date, it's not big deal to pay over the phone, but when your service is interupted mid-month and they tell you they need a rather sizable amount of cash to re-instate service...yeah, that was the last straw.
We went to a retail outlet nearby and talked to their local rep after several calls with no results. That local rep had them back-stepping in no time at all. The phones (most) were back on before we walked out the door 2 minutes later (I know, crazy-fast).
Anyway, we'll ride out our contract time on what we have, and since they were all purchased at different times, we'll just drop one phone at a time and replace it with one not including a contract...the contracts really suck in these situations...keep the phone and keep paying the bill and getting raunchy service, or dump the phone and pay a couple hundred bucks per phone for breach of contract (in the case of the blackberries, I think it's about $400/ea)...they gotcha coming and going on the contracts.