I am new to smoking and my kids gave me this smoker as a gift. Been doing a lot of reading on this site. Last week I got her seasoned and tried two racks of ribs which turned out pretty good for the first time. I used the 3-2-1 method. The smoker seemed to work fine and the temp was easy to maintain. I am a big (and old) boy - 6'4"- so I raised the smoker about two feet off the ground. Attempted my first fatty and chicken smoke yesterday but could not get the temperature to get above 220. Had to finish in the oven after 3 hrs. Could raising the smoker have affected the flame? I have this hooked directly to my home propane tank. I changed to a small tank but no difference. Any suggestions will be appreciated. Thanks.