The account was never closed

Discussion in 'Jokes' started by smokincowboy, Jun 8, 2007.

  1. smokincowboy

    smokincowboy Smoking Fanatic OTBS Member

    A lady died this past January, and Citibank billed her for February &
    March for their annual service charges on her credit card, & added late
    fees and interest on the monthly charge. The balance had been $0.00, now
    somewhere around $60.00. A family member placed a call to Citibank
    here's the exchange:

    Family Member: "I am calling to tell you she died in January."

    Citibank: "The account was never closed and the late fees & charges
    still apply."

    Family Member: "Maybe, you should turn it over to collections."

    Citibank: "Since it is 2 months past due, it already has been."

    Family Member: So, what will they do when they find out she is dead?"

    Citibank: "Either report her account to frauds division or report her to
    the credit bureau, maybe both!"

    Family Member: "Do you think God will be mad at her?" (I really liked
    this part!!!!)

    Citibank: "Excuse me?"

    Family Member: "Did you just get what I was telling you the part about
    her being dead?"

    Citibank: "Sir, you'll have to speak to my supervisor." (Duh!)

    (Supervisor gets on the phone):

    Family Member: "I'm calling to tell you, she died in January."

    Citibank: "The account was never closed, so the late fees and charges
    still apply." (This must be a phrase taught by the bank!)

    Family Member: "Do you mean you want to collect from her estate?"

    Citibank: (Stammering) "Are you her lawyer?"

    Family Member: "No, I'm her great nephew."

    Citibank: "Could you fax us a certificate of death?"

    Family Member: "Sure." (fax number is given) After they get the fax:

    Citibank: "Our system just isn't setup for death. I don't know what more
    I can do to help."

    Family Member: "Well, if you figure it out, great! If not, you could
    just keep billing her. I really don't think she will care."

    Citibank: "Well, the late fees & charges do still apply." (What is wrong
    with these people?!?)

    Family Member: "Would you like her new billing address?"

    Citibank: "Yes, that will help."

    Family Member: " Odessa Memorial Cemetery , Highway 129, Plot Number
    69."

    Citibank: "Sir, that's a cemetery!"

    Family Member: "What do you do with dead people on your planet?
     
  2. hawgheaven

    hawgheaven Master of the Pit OTBS Member

    [​IMG][​IMG]
     
  3. smokin for life

    smokin for life Smoking Fanatic OTBS Member

    The worst part about this, I'm not sure if it's a joke or the real deal..LOL
     
  4. They family should have turned it in as theft of identity to the police. Since there was a Zero balance, it would have came back to the bank. THEIR FAULT.
     

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