Temp adjust on MES 40 UPDATE

[johnnytex]

Seasoning my new 2[sup]nd[/sup] Gen Digital MES 40 and noticing that the temp gage is about 15 degrees higher than my probe.

Do anyone know away to adjust for this?

Thanks

tex

 

[bosox20]

Mine did that but then it turns itself off and then comes back on and will stay at desired temp.

 

[johnnytex]

Target temp set to 235.

Probe on bottom shelf on a wood block.

Top temp is 225.

Is there any adjustments inside for this?

 

[johnnytex]

Talked to MB today and hey are sending a new digital controller and probe out tomorrow.
 

 

[johnnytex]

Just got off a 30 minute call with Masterbuilt regarding the temperature difference inside the new 2-gen 40” electric smoker.

Mine has a 30 degree difference between the maverick probe and the MES front panel setting.

The lady at MB said the were just made aware of this problem a couple of days ago and are working on a fix.

They would announce it on their web site.

Otherwise, to get 225, I have to set the temp setting to 255!

 

[smokinhusker]

I have an Old Gen 40, temps were 25-30 degrees cooler than the digital set temp. MB replaced the controller and the body unit and the temps are still off by that much. I just adjust my set temp to compensate, only problem is I can never get to 275°.

Hope it works out for ya!

 

[njfoses]

Just got off a 30 minute call with Masterbuilt regarding the temperature difference inside the new 2-gen 40” electric smoker.

Mine has a 30 degree difference between the maverick probe and the MES front panel setting.

The lady at MB said the were just made aware of this problem a couple of days ago and are working on a fix.

They would announce it on their web site.

Otherwise, to get 225, I have to set the temp setting to 255!

This has been an issue from day 1 with all generations of mes smokers.  I think the rep was blowing smoke up your you know what stating they are working on a fix.

 

[smokinhusker]

Just got off a 30 minute call with Masterbuilt regarding the temperature difference inside the new 2-gen 40” electric smoker.
Mine has a 30 degree difference between the maverick probe and the MES front panel setting.
The lady at MB said the were just made aware of this problem a couple of days ago and are working on a fix.
They would announce it on their web site.
Otherwise, to get 225, I have to set the temp setting to 255!

This has been an issue from day 1 with all generations of mes smokers.  I think the rep was blowing smoke up your you know what stating they are working on a fix.

Yes it has been. Like I said mine runs cooler (the replacements for mine were another issue) and did not fix that temp problem. My son has a 30" and his runs hotter.

 

[johnnytex]

Well, at lease they admitted they have a problem.

The rep put me on hold and asked her supervisor.

We will see.

She said this was only a problem with 40".
 

 

[smokinhusker]

Yep and they can't get it fixed on the 40", no matter the generation. But I still like mine and use it frequently.

 

[foamheart]

The rep put me on hold and asked her supervisor.

We will see.

She said this was only a problem with 40".
 

Did she speak english?

 

[johnnytex]

Did she speak english?

Yes she did and was very nice.

Did have to put me on hold a lot to talk to her sup.

 

[sctdg35]

My MES 30 runs hotter than digital display . If I want 225 - 230 I set smoker for 190 . Talked to masterbuilt and they sent me a new control. Upon receiving it it was not in a box,had white silicone sealer smeared all over it . Looked like they have been reworking the controls because they know they have a problem . I was a little hesitant about whether that control would be any better than what I had after seeing the sloppy work on it . Talked to Masterbuilt again and they sent me another controller,this one in a box and neater silicone sealing job .Bottom line is I'm not so sure i want to install either of the two new controls .Right now I can get temperatures around 330 when control is set to 275 . When I am smoking I always set temps according to Maverick probe . I asked Masterbuilt if there was a potential problem with temperatures going to 330 and they said no .So maybe I will stick with old controller and use it when wanting to crisp up chicken and such at the end of a smoke.