We purchased our smoker years ago, and used it ONCE. Ruined the meat and threw it out. I called the manufacturer and they told me that the book that was inclosed was for gas smokers and not electric.We used the water pan as directed and the temp never reached the 100 that was required, the meat cooked by steam and was so dry. Now i would like to try again to use it, so how do I do that? Do you just soak the wood chips for the electric smoker, or what? I have the owners manual that was included but afraid to use it again since they told me it was incorrect. It said to use water pan. So help me determine what I need to do to smoke some good meat. I believe the model is 30166E/or 30167E. I have also read that the thermostat has been a problem with these smokers. Should I get a thermometer and check that out? Thanks for any help on this. It just sits on our front deck and I want to get some use out of it.