Way TO GO Cashew, another example and proof, that the MES is not only the best electric smoker for the price, but can easily be repaired and kept in service for many many years.
Only the uninformed who read a couple of negative comments, ignore the vast number of positive reviews on SMF or other smoking and consumer websites, these same people insist that the MES is poorly made because they read of a failure here and there. Yes there are some that fail, however most are easily repaired, but for every failure there are 20 good stories, and most failures end with a positive experience, either due to the owner's repair or because
Masterbuilt followed through with great customer service. In addition the other things that the uninformed miss from not browsing deeper into the SMF electric forum is; owners of other smoker brands including electric, sfb, and gas brands have chosen to buy a MES smoker and give glowing reviews. That is an incredible endorsement when experienced meat smokers buy a product. Lastly the MES has evolved with many feature and structure improvements, how many other electric brands are essentially the same as they were 5 years ago? Yet those who like to find fault, try to imply that the same improvements indicated a flawed product/manufacture instead of applauding either innovation or improvements for reliability on an already reliable product backed by the testimony of many happy owners.
Bottom line, getting the job done, the job = smoking meat. The MES is a proven winner in getting the job done, equal or better than many smokers especially electric. Some who have years of experience with either wood, or charcoal give the MES seriously high marks not only for MES bbq taste, but the repeatability/consistency of great cooking results. Note, it will always be true it is the cook, not the cooker/bbq that produces great tasting BBQ, however a good cooker makes it easier to accomplish and the MES makes it consistently possible.