So I got this MES 30 Black insulated electric smoker. I have seasoned it and used it yesterday with a digital 733 thermometer. One thing that I can't understand is my little bit of wood chips do not burn. They turn black like coal, maybe 1 or 2 burn up, but that's it. The smoker smokes for over 2 hrs on just a 1/2cup chips. Also my smoke is white, not blue like my old LANDMANN. Why won't these chips burn and give me blue smoke. I just opened it and dumped the black chips yesterday and added new ones when the smoke quit. Also. I know about AMPS. This is not the discussion Pics for ref.