Hard to beat the Sam's Club Masterbuilt?

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Just bought the 40 inch MES today from Sams. The boot grooves run horizontal. From what I had read earlier thought I got an old one. Well maybe I didn't. Curious to see your email reply Ron.
 
This is what I got today. from Kim.
 
That doesn't say much other than they switched factories and they didn't have 100% failure from the old factory.

They only have a 90 day warranty but perhaps they indicate here that if there is a failure they will attempt to work something out.
 
I just purchased mine this week as well, and my front feet have the groves that go around the rather then go up and down.

So I wonder if I have one of the new ones or the old ones. When I broke it in it had some issue's with heating fully. I just wrote it off due to the fact I was running an extension cord to it. I now plug it in directly and still not heating like I would like it to.
 
Yep! I cooked chicken qtrs today. My first smoke with the MES. I also did some Zucchini.

the built in meat thermometer doesn't work. push the button and all I get is dashes.
PDT_Armataz_01_16.gif
 
Call Kim In CS at 1-706-256-3942, tell her Ron sent ya.
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Have you tried to reset it? I would do that first.

Good luck.
 
Unplug it for a minute or 2.
 
didn't work. I will leave unpluged till morning and give them a call. I assume when you push and hold the meat button a temp is shown. I just show dashes.
 
Yep it should show the temp of the meat.
 
Still in the process of getting another temp. probe. Has anyone determined how accurate the one is on the MES 40" ? Thanks
 
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