- Jul 15, 2011
- 4
- 10
After making my 2nd burner repair (went to high temp connectors this time) I'm having a problem with the unit not shutting off. No matter what temp or time that I program it for it goes as high as it can without ever shutting off. I bought a new control panel but the same thing happens. Called Masterbuilt's customer service...as most of you know that was a mistake. All the very curt young woman would say is that it was the control panel. I asked if I could get a wiring diagram and she said that is not a customer option whateve the **** that means. So, do any of you folks have a suggestion where I should start looking??? Thanks