a new masterbuilt problem

Discussion in 'Electric Smokers' started by hempbob, Jul 15, 2011.

  1. hempbob

    hempbob Newbie

    After making my 2nd burner repair (went to high temp connectors this time) I'm having a problem with the unit not shutting off. No matter what temp or time that I program it for it goes as high as it can without ever shutting off.  I bought a new control panel but the same thing happens. Called Masterbuilt's customer service...as most of you know that was a mistake. All the very curt young woman would say is that it was the control panel. I asked if I could get a wiring diagram and she said that is not a customer option whateve the **** that means.  So, do any of you folks have a suggestion where I should start looking??? Thanks
  2. smokinal

    smokinal Smoking Guru Staff Member Moderator OTBS Member ★ Lifetime Premier ★

    First of all welcome to SMF. You should go over to the roll call section & introduce yourself so we can all give you a proper SMF welcome.

    How old is your MES? Is it a 30 or 40? What size heating element does it have? Your problem is one that I have not heard of before. Maybe one of the MES gurus will be along shortly to help you.
  3. hempbob

    hempbob Newbie

    It is mes 40 bought at Sams about 3 years ago. Had the same issues with the burner that seems to be an engineering flaw with ME. Their customer service sucks so I was happy to find this forum. Hope someone can help.
  4. fpnmf

    fpnmf Smoking Guru OTBS Member

  5. daveomak

    daveomak Smoking Guru OTBS Member SMF Premier Member

    Some member was kind enough to provide this to me some time back.  Payin' it forward.......so to speak........

  6. hempbob

    hempbob Newbie

    Thanks Dave...just what I needed!

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