A-Maze-N customer service

Discussion in 'Slicers, Grinders, Tools, Equipment' started by porter4dmfd, Aug 12, 2013.

  1. I ordered 5 ft of Q-matz from A-Maze-N last week. I opened them up this morning to cut them for my GMG.  It turns out they sent me a 2 ft piece and a 3 ft piece.  The 2 ft piece is too short for my grill and the 3 fter leaves me with alot of waste.  So I called Todd at A-Maze-N.  I had to leave a message but he called back 5 min. later.  I explained my problem to him and without question he sent me another 5 ft piece of mats.  Thanks Todd for good old fashioned customer service.
  2. jckdanls 07

    jckdanls 07 Master of the Pit Group Lead OTBS Member

    can't beat that with a stick...
  3. smokeamotive

    smokeamotive Smoking Fanatic

    Yep.....Todds just that kind of guy!!! :sausage:
    Last edited: Aug 12, 2013
  4. kathrynn

    kathrynn Smoking Guru OTBS Member

    Todd is the best.  He delivers the customer service that most companies lack these days!

  5. thatcho

    thatcho Meat Mopper

    Great to hear about the excellent customer service as i just made my purchase from A-maze-n tonight..[​IMG]

    SMF rocks

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