Well i posted on here a couple months ago about having problems getting my MES up to the stated 275 degree mark. The first time might have been my fault as I used an extention cord. The second time I plugged it directly into the outlet. I did this 3 more times in separate outlets. I was told maybe the current was not correct to it. Well finally I returned the smoker to Sam's club about a month ago. They swapped it out no questions asked "thank god". even with it being over there 90 day grantee too! I was actually able to swap it out to the new model which has a remote, wheels and a handle. All very convenient. The day i took my smoker back i had done a smoke and the temp read 275 but internal temp was only 205. Well now today I broke out my second smoker. I sprayed it down with PAM to season it and turned it on for one hour. I watched it and when it said it was at 275 on the LED the internal temp was only 180. I left it on for 3 hours and it only got up to 230 inside. Am i just lucky enough to get 2 bad smokers??